Subscription plans

Free Plan

$ Free

  • Secure Cloud Hosting
  • Full Featured
  • Brandable
  • 5 users


$499 PCM

  • 'Free Plan' plus...
  • Custom Domain
  • Email Support
  • Up to 200 users


$799 PCM

  • 'Standard Plan'  plus...
  • SMS Messaging *
  • Online Support
  • Up to 1000 users

What is a Workflow?
A workflow is a group of related questionnaires or content.

What is a User?
Any user currently in your account.

What are the Support parameters? 
Free Plan Support: None
Standard Plan Support: Office hours (AEST/ADST).
Pro Plan Support: 24/7 online support.

*Requires a funded Twilio account to send and receive SMS -


Onsite Hosting

$2600 PA

  • Setup & Installation
  • Optional Tenant Management
  • Priority Support
  • Private Cloud Hosting

Branded Setup

$1200 Fee

  • Full Custom Branding Setup
  • Image Optimisation and Inclusion
  • Styleguide Matching
  • Custom Naming Convention

Mobile Apps

$6000 PA

  • Branded iOS Mobile App
  • Branded Android Mobile App
  • App Notifications
  • Appstore(s) Setup  

What is Institution Hosting? 
This is an annual fee paid by the institution to cover management and maintenance costs to install and support a private cloud within the institutional, as an alternative to our secure cloud hosting.

What’s included in Mobile Apps? 
We submit custom branded iOS and Android Apps to your App Store accounts including all technical and metadata setup plus OS updates as required. Send branded notifications direct to users devices. Clients are required to maintain App Store license.

What’s included in Brand Setup? 
We optimise and install all your approved branding, custom settings, naming conventions, logos, icons, fonts and colours, as required.

Get all the features of Timelines™ optimised for the web.

Fully customisable website.

Full access to template library.

One free form conversion, one free report and up to 500 users.

$349 AUD per month billed annually

Get all the features of the Standard Plan PLUS

Include your study or program in the Timelines App for iOS™ & Android™

and up to 1000 users.

$639 AUD per month billed annually

Get all the features of the Professional Plan PLUS

Get your own custom branded App for iOS™ & Android™

and up to 2000 users.

Need more? Try our Custom Work Packages

What are Packages? 

Packages purchase subsidised and prioritised custom development to create your custom data capture tool.

Purchase any combination of:

  • Prioritised Custom Development
  • Content  & Information Design
  • Training & Consultancy
  • Custom Report Creation
  • Graphic Design

Included Hours

Expires in

$ AUD Per hour


Bronze Package

10 hours

3 months

$ 150.00 ph

$ 1500.00

Silver Package

20 hours

6 months

$ 140.00 ph

$ 2800.00

Gold Package

30 hours

9 months

$ 130.00 ph

$ 3900.00

Platinum Packages

40 hours +

12 months

$ 120.00 ph

$ 4800.00 +

Contact us for more information about work packages:

Engageable Platforms

Still need more? Enterprise options?

$929 AUD per month billed annually

Do you have an evaluation or program you'd like to resell to our client base...?

Or maybe you have a special requirement not covered here?

Or maybe you'd like a referral partnership?

Ask how we can work together to create your ultimate data capture tool:

Multi-year purchases

Standard Plan

One Year @ $5988

2 Years @ $​​10000 (RRP $11976)

3 Years @ $​​​​13500 (RRP $17964)

4 Years @ $​​​16000 (RRP $23952)

5 Years @ $​​17500 (RRP $29940)

Save up to $12440

Pro Plan

One Year @ $10788

2 Years @ $​17186 (RRP $21576)

3 Years @ $​​24618 (RRP $32364)

4 Years @ $​​31585 (RRP $43152)

5 Years @ $​38088 (RRP $53940)

Save up to $15852

Looking for budget certainty? 

With our subscription plans, you can purchase multiple years in advance to lock in costs for budget certainty. Protect yourself from rising prices over the life time of your project. Allocate your budget knowing the service is secure for the lifetime of your study, program or trial.

Save up to 18% and avoid price increases.

Get the inside track on our roadmap and unlimited users.
Direct access to the Timelines team for training and support.

$POA Special Rates